Privacy Policy

Welcome to the Privacy Policy for Seekot Service and Technologies LLP. Protecting your private information is our top priority. This document explains how we collect, use, and safeguard the data associated with our customized software solutions.

Information We Collect From You

When you partner with us for custom software development, we collect your essential business details. This includes your name, business address, email address, and phone numbers. We use this information strictly to provide technical support, manage your annual billing, and communicate important updates regarding your software.

Data Processed on Behalf of Clients

Because we build robust systems like SeekMyDoc for clinics and Connect for educational institutions, our servers handle highly sensitive information. This includes patient health records for hospitals and academic details for students. Seekot acts strictly as a data processor in these scenarios. Your clinic, hospital, or school remains the absolute owner of this data. We will never sell, rent, or share your operational data with any unauthorized outside entities.

Payment Gateway Information

We integrate the Cashfree payment gateway for clients who wish to collect online payments directly from their own users. Seekot does not process, store, or have access to the credit card numbers or bank details of your end users. All financial transactions are securely handled between your users and Cashfree directly ensuring complete financial privacy.

Data Protection and Security

We implement strict security measures to protect your operational databases against unauthorized access or alteration. We understand the critical nature of healthcare and educational data. Therefore we employ industry standard practices to ensure that all patient records, school administration details, and transport management data remain strictly secure within the applications we develop.

Data Retention Policy

If you choose to discontinue our services by not renewing your annual subscription, we will hold your encrypted data for a grace period of thirty days. This allows you ample time to request a complete data backup. After this grace period we securely delete all operational data associated with your customized software to guarantee your complete privacy.

Website Cookies

Our main website may use standard tracking cookies to help us understand web traffic and improve our online presence. These cookies do not collect personal identification details and you can easily decline them through your internet browser settings.

Contact Us

If you have any questions or concerns regarding this privacy policy, please reach out to us. You can contact our team at our office in Davangere Karnataka or email us directly at seekotindia@gmail.com.